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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Village of Glendale Heights

You must call 630-260-6010 to establish a new water utility account.

Payment Options:

Utilize this online portal anytime to make payments & manage your account!

Payments can also be made in person at the Finance counter located on the 1st floor of Village Hall (300 Civic Center Plaza) during regular business hours. 

Payment Collection Box:
You may drop your bill payment in the Payment Collection Box located on the circular drive in front of the Village Hall building. The collection box is silver and identified for water bills. These payments are collected daily during regular business hours for processing.

You may also mail your payments to:

Village of Glendale Heights
P.O. Box 8297
Carol Stream, IL 60197-8297